At Koala Kidz, we offer flexible shipping and payment options to enhance your shopping experience:

  1. Free Delivery on Orders Above Rs. 2500: Enjoy complimentary delivery service when your order total surpasses Rs. 2500/-. It’s our gesture of gratitude for your loyalty. For hassle-free, prepaid payment delivery remains entirely free.
  2. Shipping Charges: For orders below Rs. 2500/-, a shipping charge of Rs. 100/- will be applicable.
  3. Convenient Payment Methods: We offer a variety of convenient payment methods, including online payment options like UPI, Credit Card, Debit Card, and more, to accommodate your preferences.
  4. Estimated Delivery Time: Our estimated delivery time is 7-12 business days from the date of purchase. Please allow 1-2 business days for order processing.
  5. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your delivery.
  6. Delivery Address: Please ensure that the delivery address you provide during checkout is accurate and complete. We cannot be held responsible for delayed or undelivered packages due to incorrect or incomplete addresses.
  7. Contact Us: If you have any questions or require assistance with your order, feel free to contact our customer support team at support@koalakidz.in

Thank you for choosing Koala Kidz. We aim to provide you with a seamless and affordable shopping experience. Your satisfaction is our priority.